Job Details

Help Desk TechnicianCorporate Conversions
Job Start Date:4/1/24Type of Position:Part-Time
Number of Openings:1
Job Location & Contact:
25 Division Ave S STE 225
Grand Rapids, MI49503
616-426-9303
Job Description:
Responsibilities include managing support tickets, maintaining WordPress websites, and other web software applications. This person will work with other team members, but will often be the only one working on assigned tickets. Must be self-motivated, take responsibility for ticket communication, be able to work independently and with a team. Job Duties: - Assisting with regular website support requests and content management - Regular communication with team and clients on ticket details - Fast response time and clear communication on estimates and what needs to be done to accomplish the support request - Clear and accurate task detailing using time tracking software (Accelo)
Experience Required:
Skills and Qualifications: - 1+ years of application/web hosting/DNS administration - 1+ years of WordPress - 1+ years Coding/Troubleshooting with HTML/CSS/JS - Google Workspace/Office 365 administration a plus - PHP/MySQL experience a plus - Understands basic concepts of Search Engine Optimization (SEO) - Adept at mobile first/responsive web design and cross browser compatibility - Self-motivated/Deadline-oriented - Good written and verbal communication capabilities - Excellent organization skills for tracking several tickets at the same time - Desire and ability to learn new skills and improve existing skills
How to Apply:
Email info@corporateconversions.com
Application Deadline:
Aug 31, 2024