Job Start Date:1/29/24Type of Position:Manager
Number of Openings:1
Job Location & Contact:
2750 East Beltline Ave SE
Grand Rapids,
MI49546616-464-2697
Job Description:
80-90% of time spent in day-to-day operations in the front of the house, directly leading a team of 10-25 individuals to achieve excellence.
10-20% of time spent on administrative tasks such as scheduling, CEM scores, front of house retention, and leadership development.
Thinking strategically for the business; Collaborating, adjusting, and propelling the business to reach goals.
Implementing and updating changes to systems and processes in order to improve team member efficiency and guest experience.
Coach, develop, and grow leaders while cultivating a team environment and assisting in overseeing the culture of the front of house.
Engage with, challenge, and motivate team members to accomplish difficult and hard to reach goals while inspiring those around them to have fun and build life-impacting relationships with team members and guests.
Provide clear, kind, and consistent communication and feedback.
Hold team members accountable to all Chick-fil-A policies and procedures.
Assist in leadership development with the Leadership Team and Owner/Operator.
Meet regularly with Leadership Team and the Owner/Operator for continued training and personal development, as well as to execute the overall vision and grow the overall success of the restaurant.
Uphold the Chick-fil-A standards and policies.
Experience Required:
Bachelor’s Degree is Preferred.
2+ years of management experience with positive results to show.
Proven leadership experience - have led and developed teams.
Effective communicator with the entire team; great listener.
Ability to have direct, win/win conversations in difficult situations.
Resourceful; has the ability to think and do; go-getter.
Systems thinker; innovator; problem-solver.
High integrity and character.
Optimistic in adversity; a natural team cheerleader.
Demonstrates a servant-leadership mentality.
Sense of ownership; self-motivated with a willingness and eagerness to learn.
Takes initiative; driven and hard-working individual with a growth mindset.
Ability to keep composure under high pressure and make decisions quickly.
Organized and detail-oriented with a strong sense of follow-through.
Desire to care for others. Strong relationship builder.
Results-oriented and able to work in a very fast-paced and high-stress environment.
Passion for people and delivering world-class service.
How to Apply:
https://www.linkedin.com/jobs/view/3811879206
Application Deadline:
Jan 01, 2025